Free Shipping Policy

Shipping Information

Our warehouse is located in Northern Ireland. Orders shipped within EU do not incur additional customs or import charges. Delivery timeframes are estimates and may vary depending on carrier performance and seasonal volume.

Once dispatched, you will receive a Shipping Confirmation email from hello@herbalizestore.com containing your tracking number.

Discreet Shipping

All orders are shipped in plain packaging with no product branding or
description of contents. The sender name does not reference Herbalize
Store.

Estimated Delivery Times

  • UPS Standard (Ireland): 1 to 4 business days.

  • International: Up to 3 weeks.

Free Shipping Policy

  • Free shipping on EU orders over €100
  • Flat fee of €8.50-9.99 for orders under €100.
  • Orders ship via Royal Mail or UPS Express depending on product and location.
  • Estimated delivery: 1 to 3 working days after dispatch.
  • Dynavap products ship via UPS, estimated 1 to 3 working days after dispatch.

Track Your Order

Not sure where your order is? Check your shipping confirmation email for tracking details, use the tracking page below, or log in and ask our AI chat for an instant update.

Important Delivery Notes

  • Delivery timeframes are estimates and not guaranteed.
  • We do not offer refunds or compensation for carrier delays once dispatched.
  • Please ensure all address details are correct at checkout.
  • If multiple orders are placed on the same day, we may combine them where possible.

Lost Parcels

Orders cannot be considered lost until 7 days after dispatch. After this period, a carrier investigation can be initiated.