Collection: Free Shipping Policy
Free Shipping on all orders ( 2 - 5 Business Days )
- We offer Free Shipping anywhere in Europe on all orders over €100. (Excluding Channel Islands/Gibraltar - Custom Charges may also apply)
- International orders from outside working operations can take 3 weeks (Custom duties/import fees may apply)
For domestic orders under our free shipping policy we normally ship with UPS ground delivery 2-5 days. The package almost always arrive within this time frame but if the carrier is running late, please don´t blame us.
Dispatch can take 24/48 hours depending on stock.
Orders placed before 11:00 am CET – Same Day Shipping (Monday – Thursday)
Orders placed before 10:00 am CET – Same Day Shipping (Friday)
Orders placed after 11:00am CET – during the week / weekends are processed and shipped NEXT BUSINESS DAY
Orders placed during (Northern Irish public holidays/Postal Holidays) will be processed on NEXT BUSINESS DAY
(Subject to stock availability / Security checks)
Note: Packages do not ship out on Sunday
Discreet Shipping
To make sure your privacy is kept, we ship all packages in a plain brown box with absolutely no product labels of any kind.
The address does not include 'Herbalize Store'. There's no way of telling what's inside the package or who the sender is!.
Important Information:
Shipping Speed - Shipping Speed is how quickly the postal carrier delivers your package across the country locally or internationally. International Packages may take longer due to custom check. We do not have any control over customs.
Processing Time - Processing time is the amount of time that it takes our shipping and warehousing staff to process all the orders daily after quality/security check has been done of all the items, package them up carefully and safely, and get your box in the hands of the postal carrier.
Discount codes
Discount codes and promotions will be advertised through the Herbalize Store newsletter. You can subscribe to our newsletter to receive notification of upcoming discounts and promotions via the newsletter subscribe form at the bottom of this page.
Please note that all discount codes will only function during their defined time period. We will not be able to apply a discount code after a promotion has finished.